Contact Support
We're here to help with your research compound order or any scientific inquiries you may have. Need an immediate answer? Check our FAQs below.
Send us a message
Please provide your Order ID if inquiring about a specific purchase.
Contact Information
Address
BioLongevity Labs Headquarters
100 Research Parkway
San Diego, CA 92121
Phone
1-800-BIO-LABS
Mon-Fri 9am-5pm PST
Frequently Asked Questions
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking link. Guest users will receive tracking directly to their provided email address.
What is your refund policy?
Due to the sensitive nature of research compounds, RUO items are strictly non-refundable once shipped to ensure absolute purity and prevent contamination risks. See our policies page for details.
Do I need an account to buy?
No, you can check out securely as a guest. We respect your privacy. All necessary order details and purity certifications will be sent directly to your email.
Are these products for human use?
No. All BioLongevity Labs products are strictly sold for laboratory Research Use Only (RUO). They are not intended for human or animal consumption.